Enterprise technology services for the U.S. market
Anova builds custom software, deploys governed AI agents, runs your IT helpdesk, and advises your leadership team, so your people can focus on the business instead of the backlog.
Delivery practices aligned to
What we do
Use us for a single initiative or as an extension of your technology organization. Every engagement runs under one contract, one governance cadence, and one point of accountability.
Custom applications, integrations, and platform modernization built by senior engineers, with the testing and documentation your auditors expect.
Production-grade agents connected to your systems of record, with guardrails, human approval paths, and full audit trails.
A U.S.-based service desk and managed IT team that resolves issues quickly and reports on it transparently.
Experienced consultants who help leadership set direction, de-risk programs, and get technology investments over the line.
AI agents
We design, build, and operate agents that take real work off your teams, from IT and HR requests to customer inquiries and back-office workflows, with the governance a security review requires.
Example: access request workflow
IllustrativeUser request
“I need access to the finance share.”
Agent reasons
Checks policy, role, and manager approval in the ITSM tool.
Tool call
Creates request #48213 and notifies the approver.
Outcome logged
Resolved in the ticket with a complete decision record.
IT helpdesk & managed IT
Choose the level of ownership that fits your organization. Service levels, escalation paths, and reporting are defined in your agreement and reviewed with you every month.
Outsourced support
Your employees get a single front door for IT help, staffed by our U.S.-based team.
Most comprehensive
End-to-end operation of your environment, from endpoints and identity to cloud and vendors.
Augment your team
We extend your in-house IT with coverage, projects, and specialist skills you don't want to hire for.
Industries
Secure integrations, workflow automation, and audit-ready operations.
HIPAA-conscious systems, clinician support desks, and data workflows.
Plant-to-ERP integration, field tooling, and 24/7 IT coverage.
Commerce platforms, order automation, and store IT support.
Visibility dashboards, partner APIs, and dispatcher-facing tools.
Internal platforms, knowledge agents, and end-user support at scale.
Engagement models
Flexible commercial structures that fit procurement, budget cycles, and the way your teams already operate.
Clear deliverables, timeline, and price for well-defined initiatives.
Embedded engineers and analysts working your roadmap, scaled up or down quarterly.
Ongoing operation of your helpdesk, infrastructure, or AI agents against agreed service levels.
Fractional CIO, architecture, and program leadership on a monthly basis.
Our approach
We map your systems, risks, and goals, then agree on measurable outcomes and scope.
Architecture, security, and delivery plan reviewed with your stakeholders before work starts.
Iterative delivery with weekly demos, transparent reporting, and quality gates at every release.
Transition to run: monitoring, support, and continuous improvement under a defined service agreement.
Security & governance
We come from cybersecurity and compliance work, so security reviews are a normal part of how we operate, not an obstacle.
Least privilege, encrypted data in transit and at rest, and secure SDLC practices on every engagement.
Confidentiality agreements, scoped access, and clear data-handling terms before any work begins.
Named delivery lead, status cadence, and service metrics your leadership can actually read.
Engineering, AI, support, and advisory under a single agreement instead of four vendors to coordinate.
Experienced practitioners scope and oversee the work, not just sell it.
Documentation, change control, and audit trails are part of the standard deliverable.
Large enough to run enterprise programs, focused enough that you're never a ticket number.
Our engagements are designed for mid-market and large enterprises, typically organizations with several hundred to tens of thousands of employees and complex, multi-system environments.
We sign NDAs before discovery, work through least-privilege access, and align delivery practices to your frameworks, such as SOC 2, HIPAA, NIST, or ISO 27001. We'll complete your vendor risk questionnaire and review security terms with your team.
Agents answer from approved sources, act only through scoped tools, and escalate to a person for sensitive actions. Every interaction is logged, and we evaluate and tune performance on an ongoing basis.
Yes. Most clients use us as an extension of their team: co-managed IT, embedded engineers, or a project team that hands off cleanly to your staff.
Fixed price for defined projects, monthly rates for dedicated teams and managed services, and retainers for advisory work. We provide a written proposal after an initial scoping call.
We serve clients across the United States, with a presence in Florida, Texas, California, Puerto Rico.
Contact
Tell us what you're trying to accomplish. A senior member of our team will respond within one business day with next steps.
Phone: 832-928-1748
Email: info@anovabiztech.com